Quartz: Inside Marriott's social-media command center where it (lovingly, thoughtfully) spies on guests | Michael Grover


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Quartz: Inside Marriott's social-media command center where it (lovingly, thoughtfully) spies on guests

Six-hundred and sixty-five miles (1,070 km) away, a team of millennials sitting in a glass-enclosed command center saw this and decided to send her a bottle of champagne.

March 27, 2017 Go to Quartz

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